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Child Safe Standards: what every parent should know

What Victoria's Child Safe Standards require, what good practice looks like, and how to raise a concern.

🩺 Health, safety & wellbeing · 5 min read

Key facts

  • Victoria's Child Safe Standards are compulsory for all early childhood services.
  • Every educator must hold a valid Working with Children Check.
  • Services must have a clear, public process for raising and responding to concerns.

What the Standards require

  • Child safety embedded in leadership, governance and culture
  • Children's voices taken seriously and acted on
  • Families informed and involved
  • Equity upheld and diverse needs respected
  • Staff and volunteers suitable and supported
  • Complaint processes that are child-focused
  • Ongoing training for all staff
  • Physical and online environments that reduce harm
  • Regular review of policies and practice

What it looks like in a good centre

You should see visible sign-in procedures, secure entry, supervision plans, nappy change and toileting practices that are open and observable, and educators who explain what they are doing before they do it — including with babies.

You should also be able to find the child safety policy and the process for raising a concern without having to ask twice.

Raising a concern

Concerns can be raised with any educator, the room leader, or the centre manager, in person or in writing. If a concern relates to a child's immediate safety, it should be escalated to the approved provider and, where required, to the regulator and police.

Frequently asked questions

Who can I contact if I have a safety concern about a childcare service?+

Start with the centre manager or approved provider. Concerns about a service's compliance can also be raised with the Victorian Department of Education's Quality Assessment and Regulation Division, and any concern about a child's immediate safety should go to police or child protection.

Do all educators need a Working with Children Check?+

Yes. All educators, students, volunteers and contractors working with children must hold a current Working with Children Check, and services must verify and monitor them.

Keep reading

Want to talk it through in person?

Book a tour of our Bayswater or Mooroolbark centre and ask us anything.